SharetoBoard
Fix it

Troubleshooting

If something is not working, start here. Status meanings, common fixes, and what to include in a support email.

Status meanings

StatusWhat it meansWhat to do
SentCapture reached your target board.Nothing. You are good.
QueuedCapture is saved on-device and waiting for delivery.Reconnect, then approve from the app.
Needs setupThe app is missing something it needs (target board, permission, etc).Open the app and follow the prompt.

Common fixes

"Set a target board first."

Open the app, go to Settings, pick or paste your Poppy board, then retry.

Recording does nothing

Check microphone permission in Android Settings → Apps → SharetoBoard → Permissions.

Widget will not record

Tap the widget once. If you see Set a target board first., follow the prompt. See Widgets.

Share menu missing SharetoBoard

Scroll to the end of the share sheet, tap More, then pin SharetoBoard.

Captures not appearing on board

Confirm the target board URL is the right Poppy board. Some boards require you to be signed in to Poppy on the device.

Still stuck? Email support

Send support@sharetoboard.com and include:

The three status toasts

Visual reference for capture-status toasts.

Add screenshot · toast-sent

Sent toast

1080×600 PNG cropped.

Add screenshot · toast-queued

Queued toast

1080×600 PNG cropped (offline state).

Add screenshot · toast-needs-setup

Needs setup toast

1080×600 PNG cropped (no target board).